Social media, mobility, analytics and cloud technologies are transformational catalysts for communication and transactional relationships. They are rapidly becoming staples to the way people communicate both personally and professionally, and therefore carry huge implications for government across a wide range of areas.
Creating IT Futures Foundation, the philanthropic arm of CompTIA, recently published the Federal Technology Convergence Report which identifies the potential impact that converged technologies — social media, mobility, analytics, and cloud (SMAC) — could have on government communication, cooperation, and the ability to address the nation’s most significant issues.
The report defines convergence as a phenomenon that occurs when individuals use SMAC technologies to communicate, cooperate, and solve big problems. The 2013 Boston marathon bombing provides interesting insight into the power of convergence and the collective intelligence that can be gathered when SMAC is used cooperatively.